1. Identification data of the person responsible for the website
In compliance with Law 34/2002, of July 11, on services of the information society and electronic commerce, you are informed that:
- My corporate name is: María Blanca de la Torre Dulanto
- My UTR is 8375369678
- My registered office is at 101/1 Rose Street South Lane, EH2 3 JG, Edinburgh, Scotland
- Email: blanca@blancatogo.com
- My social activity is: teaching Spanish as a foreign language and creating content to learn Spanish as a second
2. Purpose of the conditions
The purpose of these general conditions is to expressly regulate the conditions applicable to the purchase processes carried out by the “Client” users of the online training offered by María Blanca de la Torre Dulanto through its website https: // blancatogo.com. These conditions will remain in force and will be valid for as long as they are accessible through the website, all without prejudice to the fact that María Blanca de la Torre Dulanto reserves the right to modify, without prior notice, the general conditions, as well as any of the legal texts found on said website. In any case, access to the Web after its modification, inclusion and / or replacement, implies acceptance of the same by the user. The client is subject to the general conditions in force at each of the moments of making the corresponding purchase, not being possible to purchase any product without prior acceptance of these general contracting conditions.
Through these legal conditions of sale, we make available to the consumer the pre-contractual information referred to in article 6 of Directive 2011/83.
First, identification:
The goods that are acquired through the web https://blanctogo.com are infoproducts consisting of online courses, online services for learning Spanish as a foreign language (both in groups and in private sessions and an online library composed of transcripts, vocabulary, expressions and activities, online in pdf form. All available content is under license, which allows you to use, download and study. More information here. On the page https://blancatogo.com you are actually buying from María Blanca de la Torre Dulanto, UTR 8375369678 with contact details and registered office at 101/1 Rose Street South Lane, EH2 3 JG, Edinburgh, Scotland The contact email is blanca@blancatogo.com.
Second, Products and prices:
Courses, training and open-source content can be purchased on the website under the license, which allows you to use, study, and download the material. All the products on the website are defined in a tab and show their price. The prices of the services or products shown on the web are indicated in pounds and include taxes (when these are applicable) unless otherwise indicated. Prices and taxes vary depending on the client’s country, detected through the IP and the credit or debit card details.
3. Participants
The electronic sale process through the website https://blancatogo.com will be carried out between the “Client” and “María Blanca de la Torre Dulanto.” Consumers who are natural persons, who register using the established form by filling in their name, surname, country / region, address, town / city, region / province, postal code, email, will be considered as “Client” of the website. and password, and have made the corresponding payment to access the resources.
4. Right of exclusion
María Blanca de la Torre Dulanto reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at her own request or by a third party, to those users who fail to comply with these General Conditions.
TERMINATION CLAUSE: We may cancel your access to the page, without cause or notice, which may result in the seizure and destruction of all information associated with your account. All provisions of this agreement that, by their nature, must survive cancellation will survive cancellation, including without limitation, the provisions of ownership, disclaimers of warranty, indemnification and limitations of liability.
5. Electronic purchase process
What services and / or products do I have on my website?
Products and / or services in which María Blanca de la Torre Dulanto reserves the right of admission of the client.
- Access service to the “Blanca to go” membership plans: It consists of a member portal with access through a username and password to access the resources included in each of the plans (free, silver and gold). The client must know that he has the necessary knowledge to navigate the content available in the library. The client should know that he has the possibility of contacting María Blanca de la Torre Dulanto through https://blancatogo.com/contact/ to raise questions or problems in the operation of the member’s area. Said support can only be about the agenda, excluding any other such as – among others – technical support for particular incidents, support related to the technology that supports them, etc.
- Private classes service: The client must have access to the zoom program and will need to fill out the form found at https://blancatogo.com/clasesprivadas/ to be able to access a free 15-minute class to talk about the possible private classes.
- Purchase of the courses: The client will be able to acquire the training resources from this page: https://blancatogo.com. Prices vary depending on the course purchased. The electronic purchasing process consists of:
- The user will be able to access the sales
- Once you choose the desired product, you will be redirected to a cart.
- After accessing the cart, you must fill in your details and proceed to
- You will receive an email with your username and password to access the
6. Financial conditions and form of payment
6.1. The buying process
To place an order on our website, it is necessary to register during the purchase process. Our store creates a customer account, with the email address and password of your choice, to facilitate the login and future purchases. These data will be processed and incorporated into our files, as reported in our section on the protection of personal data contained in the Legal Notice.
6.2 Payment Methods
To make a purchase, you must choose the product and the system will automatically redirect you to the order page (cart). On this screen you must indicate your name, surname and email (unless you have already logged in), in addition to choosing a payment method. Once completed, press the buy button. If the chosen payment method is by credit card, the data referring to it will be requested.
You will then be shown a purchase confirmation page with a purchase confirmation. Payment will be made through any of the following means:
- Credit card: if you choose this form of payment, you will be asked for your card number and the expiration date. Visa/Mastercard/American Express; the user must provide the cardholder’s name, number, expiration date and CVV. All information will be processed through a payment gateway external to María Blanca de la Torre Dulanto.
For your peace of mind, you are guaranteed absolute security, since both your personal data and those of your card travel encrypted to Stripe, Inc. thanks to the secure SSL server provided by GeoTrust Global CA. Likewise, at no time does Blanca to go receive your card details, only the confirmation of your payment.
- Payment by Paypal system: due to its security and speed, this worldwide known system is one of the most used today in Internet sales. In order to pay for your purchases through this system you must have a Paypal account. For more information visit paypal.es. The technical purchase system allows the identification and rectification of errors before making the purchase. It also allows information on delivery restrictions and payment methods for the products sold on this
The justification for the receipt of the product by the recipient will be through the IP and download order. In the system of the purchase process of our products, there is all the information of the process. It will be considered that the sale contract is signed with the acceptance of the informed consent. The consumer, within 24 hours after the purchase, will receive the receipt of the transaction, and the confirmation that the procedure has been completed and that it is filed by the recipient.
6.3 Product delivery
In relation to the delivery dates, when it comes to info products, the delivery will be made immediately, and when it comes to the provision of services, the term of execution of the service will be notified personally.
The acquisition of downloadable info products immediately begins with the payment of the product and ends when it is downloaded.
There is no minimum duration in which the buyer is obliged to maintain our commercial relations.
When purchasing our products, there is no need to provide any type of financial guarantee or deposit.
Regarding the material support in which they will be received, it will be by download, with greater or lesser quality and interoperability depending on the specific characteristics of the digital product purchased.
There is no geographical limitation of access to the content sold on our website.
The products sold on our website enjoy all the rights of intellectual property protection and other legal guarantees. All the necessary technical measures are also used to guarantee the security of the purchase and access to digital products safely.
The interoperability or the capacity of our product or system, whose interfaces are fully known, to work with other existing or future products or systems, without restriction of access or implementation, will depend on the technical and organizational needs that are at any given time. necessary to sell the products and provide the services offered to the consumer.
The electronic document will be archived in digital format in the electronic files kept by the company. The website https://blancatogo.com is technically prepared to identify and correct errors in the introduction of data, these technical means being variable depending on their evolution.
7. Intellectual and industrial property
María Blanca de la Torre Dulanto by herself or as assignee, is the owner of all the intellectual and industrial property rights of her website, as well as of the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by María Blanca de la Torre Dulanto or its licensors.
All rights reserved. Any use not previously authorized by María Blanca de la Torre Dulanto, will be considered a serious breach of the intellectual or industrial property rights of the author.
The reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without authorization, is expressly prohibited. by María Blanca de la Torre Dulanto.
The CLIENT agrees to respect the Intellectual and Industrial Property rights owned by María Blanca de la Torre Dulanto.
You can only view the elements of the web without the possibility of printing, copying, or storing them on your computer’s hard drive or on any other physical medium. The USER must refrain from deleting, altering, evading, or manipulating any protection device or security system that was installed on the pages of María Blanca de la Torre Dulanto.
7.1 Prohibition of so-called JOINTS or PIRACY
What are joint calls?
We are facing an illegal practice carried out by several people who group together to acquire a digital service or product to save costs in the final price.
In this case, it would consist of making the payment by a single person or the online course, or access to the membership plans, but whose access would facilitate the rest of the people who have carried out this practice, accessing the course several people with the same password and email.
We remember that it is strictly forbidden to share the license for use with more people, each license is personal and non-transferable, reserving for us how many civil and criminal actions assist us in order to safeguard our rights, all under the warning of incurring a crime against the intellectual property of art . 270 et seq of the Penal Code with prison sentences of up to 4 years.
The User acknowledges and accepts that all industrial and intellectual property rights over the contents and any other elements inserted in the Website belong to María Blanca de la Torre Dulanto.
The entire content of the website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics, images, graphic or artistic material present in the web, are the property of the provider or, where appropriate, have a license or express authorization from the authors.
All the contents of the website are protected by industrial and intellectual property rights, registered in the corresponding public registers under the ownership of María Blanca de la Torre Dulanto or third parties, without any of the exploitation rights over the same beyond what is strictly necessary for the correct use of the Portal.
Any natural or legal person is authorized to establish links to the web on their pages or websites, both to their home page and to any of their pages.
However, links to any of the website pages that involve viewing them in the browser by means of frames are expressly prohibited.
All the content displayed on this website, as well as the info products for sale are subject to and protected by intellectual and industrial property rights.
The alteration, exploitation, reproduction, distribution, or public communication and making available on the contents of the course is not allowed without the express prior authorization of the owner of the website.
The page and its original content, characteristics and functionality are the property of María Blanca de la Torre Dulanto and are protected by international copyright, trademarks, patents, trade secrets and other intellectual property or property rights laws.
8. Right of withdrawal
The “Client” does not recognize the right of withdrawal (refund of the money) of the purchase made, in the case of digital products, that is, in the case of the templates acquired, being duly informed of it. It is important to note that, as established by law, when consuming a digital product, at the time of purchase, the right of withdrawal is lost so you will not be able to request a refund of the money.
The customer of our online store always undertakes to provide accurate information about the data requested in the different purchase forms. In the event of the sale or commercialization of products on our website that require the buyer to be of a certain age according to the current legislation of their country of origin, the buyer declares that they meet said requirement to formalize the purchase.
By article 102 of Royal Legislative Decree 1/2007, of November 16, the right of withdrawal will not be applicable to contracts that refer to the supply of digital content (programs, applications, games, music, videos or computer texts, both for download or broadcast in real time), which is not provided on a material medium when the execution has begun.
So, when the customer is purchasing a downloadable product and this download has already started, he loses his right of withdrawal.
As they are digital products, there are no material costs for returning the product, because only access is limited, therefore, there will be no reimbursement of expenses.
In relation to the services, if these have not been provided due to lack of cooperation from the client, the client will lose the right to a refund of the amount paid.
The after-sales assistance of the purchased info products will be free if it refers to download difficulties. Consultations that occur because of the delivery of the purchased material are not included as free.
We reiterate that the right of withdrawal or refund of the money is excluded: after the supply of digital content when the execution of the course has already begun, or when the provision of the service has also started, knowing the client that once it has begun, he will lose the right of withdrawal.
9. Disclaimer of liabilities
María Blanca de la Torre Dulanto cannot guarantee the technical continuity of the Website, the absence of failure or interruptions of the service, nor that the Website will be available or accessible one hundred percent of the time for reasons beyond the control of https://blancatogo.com or fortuitous causes and / or force majeure, viruses, computer attacks and / or actions of third parties that cause the total or partial impossibility of the provision of services as well as other unforeseeable causes such as the incorrect functioning of the internet.
Disclaimer of any liability:
This page and its components are provided for informational purposes only. María Blanca de la Torre Dulanto owner of this page is not responsible for the accuracy, usefulness or availability of any information that is transmitted or made available through it; will not be responsible for any errors or omissions in such information.
The users of this page who give their personal data, with the acceptance of the informed consent, waive any compensation that may correspond to them for the legal use of said data, not being able to exercise any legal claim for it. If you want to show it off, you should not give your data on this website.
Under age:
Our services and products are for people over 18 years of age. Minors under this age are not authorized to use our services and should not, therefore, send us their personal data.
Link policy of our website: responsibility.
The provider is exempt from any type of responsibility derived from the information published on its website, provided that this information has been manipulated or entered by a third party outside it.
The Portal access service includes links that can lead the user to other sites and web pages managed by third parties, over which María Blanca de la Torre Dulanto does not exercise any type of control.
In these cases, María Blanca de la Torre Dulanto acts as a provider of intermediation services in accordance with the provisions of article 17 of the LSSICE.
María Blanca de la Torre Dulanto is not responsible for the content or the status of said sites and web pages.
The provider is not responsible for the information and content stored, by way of example, but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the page. provider’s website.
However, and in compliance with the provisions of art. 11 and 16 of the LSSICE, the provider makes itself available to all users, authorities and security forces, and actively collaborating in the withdrawal or, where appropriate, blocking of all those contents that could affect or contravene national legislation, or international, third-party rights or morality and public order.
We do not want them to link us to other pages, being forbidden deep-links, IMG or image links, hotlinking, frames, that can make the user understand that they are on another website that is not ours.
The user must be aware that our company is not responsible for the privacy practices of those other websites.
We recommend that users be aware that by using one of these links they are leaving our website and that they read the privacy policies of those other websites that collect personal data.
Our privacy policy only applies to personal data collected through this website.
10. Processing of personal data
All information provided during the hiring process will be stored by María Blanca de la Torre Dulanto in her capacity as responsible for the file.
In the same way, and unless the client has expressed their express opposition, the user expressly consents to the processing of their personal data to send information of interest, news and offers about products and services through any means, including email.
To unsubscribe from sending advertising communications, you can do so by sending an email to blanca@blancatogo.com. You can direct your communications and exercise the rights of access, rectification, cancellation, and opposition through the email blanca@blancatogo.com, along with valid proof in law, such as a photocopy of the D.N.I. or equivalent, indicating in the subject “DATA PROTECTION”.
11. Causes of dissolution of the contract
The dissolution of the service contract can occur at any time by either party.
You are not obliged to stay with María Blanca de la Torre Dulanto if you are not satisfied with the service. María Blanca de la Torre Dulanto may terminate or suspend any and/or all the courses contracted with María Blanca de la Torre Dulanto immediately, without prior notice or liability, if you do not comply with the conditions set forth herein.
Upon dissolution of the contract, your right to use the courses will cease immediately. The following will be causes for dissolution of the contract:
- The falsity, in whole or in part, of the data provided in the purchase process of any course or service
- Alter, circumvent, reverse engineer, decompile, disassemble, or alter in any way the security technology provided by María Blanca de la Torre Dulanto. Also, cases of abuse of services due to the requirement of more hours than those established in the
- False and unfounded opinions with the intention of discrediting the owner of the products or services
- Any breach established throughout the
The dissolution implies the loss of your rights over the purchased course.
12. Language
The language of these conditions and of the website is in Spanish (Spain) and English (UK).
13. Applicable law and jurisdiction
The relationship between María Blanca de la Torre Dulanto and the CLIENT will be governed by current Spanish regulations and any controversy will be submitted to the Spanish Courts and Tribunals, unless the applicable Law provides otherwise.
Likewise, you are informed that there is a conflict resolution platform created by the European Union and signed by the Member States, being able to use the following link http://ec.europa.eu/odr.
Submission to courts:
The code of conduct of blancatogo.com is derived from the correct application of existing laws, as well as their application from common sense.
With resignation of their own jurisdiction, the people who contract through the web blancatogo.com expressly submit to the Courts and Tribunals.
This contract is formalized in the Spanish language. The general conditions to which this contract is subject can be found on the website https://blancatogo.com/condiciones-de-venta/.
Data protection:
- REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which repeals Directive 95/46 / CE (General Data Protection Regulation).
- Correction of errors of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons about the processing of personal data and the free circulation of these data and by which Directive 95/46 / CE (General Data Protection Regulation) is
- Organic Law 3/2018 of December 5, Protection of Personal Data and guarantee of digital.
Information and telecommunications society:
- Law 34/2002 of July 11, services of the information society and electronic ecommerce.
- General Telecommunications Law 9/2014 of May 9.
Consumer rights:
- Royal Legislative Decree 1/2007 of November 16, approving the Consolidated Text of the General Law for the Defence of Consumers and Users.
Changes of conditions:
The company reserves the right to modify these conditions when it deems it appropriate; likewise, permanent use of the page will signify your acceptance of any adjustment to such terms.
If there are any changes to our privacy policy, we will announce on our home page and on other important pages of our site that such changes have been made.
If there are any changes to our page regarding the way we use our customers’ personally identifiable information, we will send a notification by email or postal mail to those who are affected by the change.
Any changes to our privacy policy will be posted on our page 30 days before such changes occur. Therefore, you are advised to reread this statement on a regular basis.
General Contract Conditions as of November 7, 2021.